Emelie Smith
The Customer Success Best Practice Badge shows that the holder has the information needed to support them in knowing how to structure their schedule, the key elements of the customer journey and crucially how to help them embed customer success is everything they do. It also demonstrates that they have a clear understanding on how to build, structure and manage customer success plans
Skills / Knowledge
- Customer success
- Customer Journey
- Structure and management of success plans
- Structuring ongoing conversations
- Stakeholder management
- Embedding customer success in business
Issued on
February 17, 2025
Expires on
Does not expire