Emelie Smith
The holder of this badge has aquired skills from successfully completing an eLearn that helps delegates understand the base element of what customer success is, where it plays a part in SaaS businesses, what the role of a CSM is and around the basic comercial impact CSMs have in business that is key to then develop their knowledge further.
Skills / Knowledge
- Customer success
- The role of a CSM
- Understand the customer journey
- Customer Success Terminology
- Customer Engagement
Issued on
February 17, 2025
Expires on
Does not expire